Amadeus Enhances Hospitality Insights with New AI-Powered Technology in Business Suite
Amadeus Incorporates Gen AI Into New Chatbot Offering Marriott International’s chatbot, ChatBotlr – available through Facebook Messenger and Slack – allows Marriott Rewards members to research and book travel to more than 4,700 hotels. Customers can also plan for upcoming trips with suggestions linked from Marriot’s digital magazine Marriott Traveler, all while chatting directly with the Customer Engagement Center. Among the benefits of applying Gen AI is its ability to collect insights to speed up complex data analysis and generate strategic business decisions. Whether hotel revenue managers are looking for information on their average daily rate (ADR), room nights, or revenue pipeline, the process is streamlined and removes the need for …
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