Tips On How To Design A Chatbot Conversation Blog
Conversational Design: The Ultimate Guide for Chatbot Conversation Flow While building the chatbot user interface (UI), always remember who your end-user is. They are your customers and the fact that can’t be denied is – customers are judgmental. They have different motivations and look for emotional bonding everywhere, hence creating a first unforgettable impression becomes crucial. AI chatbots need to be trained for their designated purpose and the first step to that end is to collect the necessary data. This may include industry data, transactional data, and historical data from customer interactions with your contact center. Because of the massive shift to Messaging apps across all social platforms, it’s pretty clear …
